Yuniq Technologies is based in Australia and follows the Australian Consumer Law Guidelines:
We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt or order email.
https://www.consumer.vic.gov.au/
Need Help?
We’re always willing to help out where possible with any issues!
Contact us by email at [email protected] or by phone call at (03) 5925 6026 and we’ll do our best to support your issue!